Privacy Policy

We take your privacy very seriously and are committed to protecting the privacy of all visitors and subscribers to our website (the “Website”) or any application we make available via an app store (the “Application”, together with the Website, the “Platform”), and the corresponding services available through the Platform (the “Services”).

Below we set out our privacy policy, which will govern how we process any personal information that you provide to us. We will notify you if how we process your information is to change at any time. Please read this privacy policy carefully as it contains important information on who we are and how we collect, store, use, and share our information. By accessing the Platform or using our Services or otherwise indicating your consent, you agree to, and where required, consent to the collection, use, and transfer of your information as set out in this policy. If you do not accept the terms of this policy, you must not use the Platform and/or the Services. This privacy policy supplements other notices and privacy policies and is not intended to override them. This privacy policy: (i) applies only to the Platform and not to websites or applications of any other companies or organizations; and (ii) specifically addresses our obligations under the law of the United Arab Emirates.

The data we collect about you

When you visit the Website or the Application or create a login and password to access the Services, you may be asked to provide information about yourself. This may include: (i) your name and contact details, including email address and telephone number; (ii) information to enable us to check and verify your identity; (iii) location data; (iv) your billing information, transaction, and payment information and history; and (v) such other information as we may from time to time require to provide the Services and comply with applicable law. You agree and, where required, consent to the collection of information about your usage of the Platform and the Services and information from messages and communications you send to us.

This information is required to provide the Services to you. If you do not provide such information, it may delay or prevent us from providing the Services.

This privacy policy will also apply when accessing the Platform and/or the Services from mobile technology (such as mobile phones, tablets, or other devices). Unless you have chosen to remain anonymous through your device and/or platform settings, this information may be collected and used by us automatically if you use the Services and access the Platform from mobile technology.

Calls between you and 71Properties, or between you and third parties made through 71Properties (such as real estate agents you contact about a property through a form or link on our Website, or using the contact information found on our Website), may be recorded or monitored for quality assurance and customer service purposes. 71Properties uses a third-party service provider to track phone calls and text messages between you and real estate professionals so that we and the real estate professional can access certain details about the contact. As part of this process, 71Properties and its service provider will receive in real-time and store data about your call or text message, including the date and time of the call or text message, your phone number, and the content of the text message. Who do we share your personal information with?

Your personal information (which includes your name, address, and any other details you provide to us that concern you as an individual) may be processed both by us and by other companies within our group. Each of the companies in our group authorized to process your information will do so following this privacy policy. We may also share your information with (i) third parties we use to help deliver our products and services to you (for example, payment service providers); (ii) other third parties we use to help us run our business (for example, marketing agencies or website hosts); and (iii) third parties approved by you (for example, social media sites you choose to link your account to or third-party payment providers).

We require all third parties to respect the security of your data and to treat it following the law. We do not allow our third-party service providers to use your data for their purposes and only permit them to process your data for specified purposes and follow our instructions. We may use or share the information you provide to us if we are under a duty to disclose or share your information to comply with any legal obligation to enforce an obligation against you or to protect the rights of us and our affiliates. This may include the exchange of information with other companies and organizations for fraud protection and prevention.

We may also need to share some personal information with our affiliates, subsidiaries, and third parties (such as real estate agents that use the Website) or during a re-structuring of our business. Usually, personal information will be anonymized, but this may not always be possible. The recipient of such personal information will be bound by confidentiality obligations.

Purpose of processing

Your information will allow us to provide you with access to the particular parts of the Platform relevant to you and allow us to supply the Services you require. We will use your information to fulfill service orders placed by you, process any other transactions authorized or made by you with us, inform you of special offers and provide other marketing information to you that we think you may find of interest, undertaking services, or customer research/development. Your information may be used by us to contact you for your opinions on the Platform, the Services, and our business, and to notify you of changes or developments to the Platform, the Services, and our business.

Disclosure of information

In the unlikely event that a liquidator, administrator, or receiver is appointed over us or all or any part of our assets the insolvency practitioner may transfer your information to a third-party purchaser of the business provided that the purchaser undertakes to use your information for the same purposes as set out in this policy.

We undertake not to provide your personal information to third parties save following this policy.

Your information will not be disclosed to government or local authorities or other government institutions save as required by law or other binding regulations.